Jim S Sandhu
Special Needs Research Unit, University of Northumbria, Newcastle upon
Tyne, GB, Email: email@example.com
Transport is at the very hub of social integration, whether in the context of education, training, leisure or employment. For older and disabled people access to transport and especially public transport becomes crucial as without it they become even more isolated and socially excluded. Critical components that have a direct bearing on transport usage are the quality and method of information provision by service operators and the methods for accessing the information.
In the HCI context it is crucial to understand the size of the European population who have specific problems in accessing public information services. There are currently about 77 million older people and 43 million people with a disability in the European Union ( Roe, 1995). By way of comparison a Commission- funded study in 1990 came up with the following percentages and figures.
|Type of Disability||
|N = (106)||
% of Disabled|
• Lower limb
• Upper limb