Library of Congress Cataloging-in-Publication Data
McDermott, E. Patrick.
Alternative dispute resolution in the workplace: concepts and
techniques for human resource executives and their counsel / E.
Patrick McDermott with Arthur Eliot Berkeley.
Includes bibliographical references and index.
ISBN 1-56720-055-9 (alk. paper)
1. Arbitration, Industrial-- United States. 2. Mediation and
conciliation, Industrial--United States. 3. Labor disputes--
United States. I. Berkeley, Arthur Eliot. II. Title.
British Library Cataloguing in Publication Data is available.
Copyright © 1996 by E. Patrick McDermott and Arthur Eliot Berkeley
All rights reserved. No portion of this book may be
reproduced, by any process or technique, without the
express written consent of the publisher.
Library of Congress Catalog Card Number: 96-2211
First published in 1996
Quorum Books, 88 Post Road West, Westport, CT 06881
An imprint of Greenwood Publishing Group, Inc.
Printed in the United States of America
⋡ + ⃝™
The paper used in this book complies with the
Permanent Paper Standard issued by the National
Information Standards Organization (Z39.48-1984).
10 9 8 7 6 5 4 3 2
The authors and publisher gratefully acknowledge permission to reprint the following material.
The Travelers Group Employment Arbitration Policy and Dispute Resolution Procedure. With permission of the Travelers Group.
The Brown & Root Dispute Resolution Program, Dispute Resolution Plan, and Legal Consultation Plan. With permission of Brown & Root Corporation.