THE COMPLETE PROBLEM SOLVER

second edition

John R. Hayes Department of Psychology Carnegie-Mellon University

LAWRENCE ERLBAUM ASSOCIATES, PUBLISHERS 1989 Hillsdale, New Jersey Hove and London

-iii-

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The Complete Problem Solver
Table of contents

Table of contents

  • Title Page iii
  • Contents v
  • Acknowledgments vii
  • Introduction xi
  • References xvii
  • I- Problem Solving Theory and Practice 1
  • 1- Understanding Problems 3
  • 2- Search 35
  • 3- Protocol Analysis 69
  • 4- Writing as Problem Solving 91
  • II- Memory and Knowledge Acquisition 109
  • II- Memory and Knowledge Acquisition 111
  • References 147
  • 6- Using Memory Effectively 149
  • References 172
  • 7- Learning Strategies 173
  • III- Decision Making 209
  • 8- Getting the Facts Straight 211
  • 9- The Luck of the Draw 229
  • 10- Cost-Benefit Analysis 257
  • IV- Creativity and Invention 275
  • 11- Cognitive Processes in Creative Acts 277
  • 12- How Social Conditions Affect Creativity 303
  • Conclusion 327
  • References 329
  • Appendix I- Time Management 331
  • Appendix II- Probabilities 337
  • Author Index 349
  • Subject Index 353
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