Administrators set the tone for interpersonal relationships within their organizations. They must be able to establish and maintain positive working relationships with members of their staff and their school's community. In addition to providing good models of rapport, administrators can foster positive interpersonal relationships by setting high expectations for others, developing plans for building good relationships among their staff members, and following through with actions that elevate esprit de corps in their units. One factor that influences the kind of relationships is the way administrators use their authority, influence, and power. Successful administrators use their positions as opportunities for enhancing the work of others, recognizing the efforts of their staff members, and motivating them to continue their productive efforts as individuals and as members of work groups, task forces, teams, and committees. Because so much is accomplished through group efforts, administrators need to know how to garner the benefits of individuals working together and to use their knowledge of group processes to increase the benefits of human resources.
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