circles or other terms associated with total quality management, but like other successful administrators, she was well aware of factors associated with change and the process of change. But most importantly, successful school administrators recognize the need for innovation, change, and continuous improvement through collaborative efforts to enhance teaching and learning.
Bonstingl J. J. ( 1992). Schools of quality: An introduction to total quality management in education. Alexandria, VA: Association for Supervision and Curriculum Development.
Bradley L. H. ( 1993). "Total quality management for schools". Lancaster, PA: Technomic Publishing Co.
Byham W. C. ( 1989). "Zapp! The lightning of empowerment". Pittsburgh, PA: Development Dimensions International Press.
A checklist of qualities that make a good boss. ( 1984, November). Nation's Business, 72,100.
Covey S. R. ( 1989). "The 7 habits of highly effective people". New York: Simon & Schuster.
Crosby P. B. ( 1984). Quality without tears: The art of hassle-free management. New York: McGraw-Hill.
Deming W. E. ( 1991). "Foundation for management of quality in the Western world". In An introduction to total quality for schools. Arlington, VA: American Association of School Administrators.
Deming W. E. ( 1986) Out of the crisis. Boston: Massachusetts Institute of Technology, Center for Advanced Engineering Study.
Feigenbaum A. V. ( 1983). Total quality control. New York: McGraw-Hill.
Fullan M. G., & Miles M. B. ( 1992). "Getting reform right: What works and what doesn't". Phi Delta Kappan, 73( 10), 744-752.
Halpin A., W. ( 1966). "Theory and research in administration". New York: Macmillan.
Herman J. J. ( 1993). "Holistic quality: Managing, restructuring, and empowering schools". Newbury Park, CA: Corwin Press
Jablonski J. R. ( 1991). "Implementing total quality management: An overview". San Diego: Pfeiffer.
Jordan W. R., & Follman J. M. ( 1993). "Using technology to improve teaching and learning". Greensboro, NC: Southeastern Regional Vision for Education. (ERIC Document Reproduction Service No. ED 353 930).
Juran J. M. ( 1989). "Juran on leadership for quality: An executive handbook". New York: Macmillan.
Kaufman R., & Zahn D. ( 1993). Quality management plus: The continuous improvement of education. Newbury Park, CA: Corwin Press.