This appendix describes the history and methodology of the research upon which this book is based. It discusses the research design chosen, criteria employed in selecting research sites, methods of data collection, and techniques used for data analysis. Subsequent to this discussion, some of the major research instruments employed in this study are reproduced.
In developing this study, a design was sought that balanced the need for reliable, in-depth information on the operations of legal services programs with the desire to identify variables which explain variations in activity. Given the lack of hard empirical information regarding legal services programs, an intensive investigation of a few programs promised to be the most productive method by which to describe activities accurately and develop a model. Therefore, a comparative case study design was chosen, examining five programs of varying size located in settings that differed in several ways.
The comparative case study design seemed appropriate for this study because it possesses many of the advantages of the intensive single-case study and of more extensive comparative designs, such as those employed in survey research. Specifically, it allows for detailed examination of individual cases, an advantage in exploratory research of this kind that seeks to describe and explain complex