Psychology and Policing

By Neil Brewer; Carlene Wilson | Go to book overview

15
Job Satisfaction and Organizational Commitment

Anne M. O'Leary-Kelly Ricky W. Griffin Texas A&M University

Job satisfaction and organizational commitment are among the most widely studied concepts in the organizational science literature. Most of the research on job satisfaction and organizational commitment has focused on traditional private sector samples such as factory workers, clerical employees, retail clerks, service employees, and so forth. Although it is clear that the law enforcement population represents a very important segment of most societies today, job satisfaction and organizational commitment among members of that population have been relatively understudied and segregated from the study of samples from private sector populations.

The purpose of this review is to assess what is known about job satisfaction and organizational commitment and the possible implications of that knowledge for police organizations. We first provide overviews of the traditional general job satisfaction and organizational commitment literatures. We then characterize the law enforcement population. Next the extant literature on job satisfaction and organizational commitment is summarized, with a specific focus on law enforcement samples and populations. Law enforcement populations and other populations are then compared with respect to job satisfaction and organizational commitment. Finally, we conclude by summarizing future directions and research needs.


OVERVIEW OF JOB SATISFACTION

Almost 20 years ago, Locke ( 1976) identified over 3,000 studies dealing with one or more aspects of job satisfaction. It is likely that just as many additional

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