Automation Technology and Human Performance: Current Research and Trends

By Mark W. Scerbo | Go to book overview

strategy. Stress processes reflect, in turn, the adaptive basis for the transaction between operator and task environment. Consequences of automation may vary considerably depending on factors such as perceived reliability and controllability of the system, provision of residual tasks for the operator, the wider occupational context for performance, and various intrapersonal factors such as personality and coping style. Hence, there is unlikely to be any simple remedy for stress-related problems associated with automation, such as boredom and complacency. Fine-grained assessment of the operators' states and cognitions is required to determine vulnerabilities to performance breakdown.


ACKNOWLEDGEMENTS

Some of this research was supported by a Medical Research Council Grant (G9510930) to the first author. The DSSQ is available to qualified psychologists from the first author.


REFERENCES

Desmond P. A., Hancock P. A., & Monette J. L. (in press). Fatigue and automation-induced impairments in simulated driving performance. Transportation Research Record.

Hart S. G., & Staveland L. E. ( 1988). "Development of a multidimensional workload rating scale: Results of empirical and theoretical research". In P. A. Hancock & N. Meshkati (Eds.), Human mental workload. Amsterdam: Elsevier.

Matthews G., & Davies D. R. ( 1998). "Arousal and vigilance: The role of task factors". In R. R. Hoffman, M. F. Sherrick, & J. S. Warm (Eds.), Viewing psychology as a whole: The integrative science of William N. Dember. Washington, DC: American Psychological Association.

Matthews G., & Desmond P. A. ( 1997). Underload and performance impairment: Evidence from studies of stress and simulated driving. In D. Harris (Ed.), Engineering psychology and cognitive ergonomics. Vol 1. Transportation systems. Aldershot: Ashgate Publishing.

Matthews G., Joyner L., Gilliland K., Campbell S. E., Huggins J., & Falconer S. (in press a). "Validation of a comprehensive stress state questionnaire: Towards a state 'Big Three'?" In 1. Mervielde, I. J. Deary, F. De Fruyt, & F. Ostendorf (Eds.), Personality psychology in Europe (Vol. 7). Tilburg: Tilburg University Press.

Matthews G., Schwean V. L., Campbell S. E., Saklofske D. H., & Mohamed A. A. R. (in press b). "Personality, self-regulation and adaptation: A cognitive-social framework". In M. Boekarts, P. R. Pintrich & M. Zeidner (Eds.), Handbook of self-regulation. New York: Academic.

Matthews G., & Desmond P. A. (in press). "Personality and multiple dimensions of task-induced fatigue: a study of simulated driving". Personality and Individual Differences.

Scerbo M. W. ( 1998). What's so boring about vigilance? In R. R. Hoffman, M. F. Sherrick, & J. S. Warm (Eds.), Viewing psychology as a whole: The integrative science of William N. Dember. Washington, DC: American Psychological Association.

Singh I. L., Molloy R., & Parasuraman R. ( 1993). Individual differences in monitoring failures of automation. Journal of General Psychology, 120, 357-373.

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