Studies in Personnel and Industrial Psychology

By Edwin A. Fleishman | Go to book overview

checking among several raters. The content scores as finally used were carefully reconciled.

The two judged aspects of attractiveness had intra-rater reliability as follows:

EA IA
R1 .54 .46
R2 .71 .46

These coefficients are patently higher than the one found for content but are of a magnitude to warrant caution in accepting a judge's ratings of attractiveness.

The inter-rater reliability coefficients were: EA = .26, IA = .51. These, also, are too low to accept without reservation.


Summary

The writers investigated the readability of employee handbooks of the so-called "Billion Dollar Club." Included in readability were these factors: reading ease, human interest, attractiveness of external and internal layout, content and typography.

It was found that many of the handbooks included in the study were not comprehensible to the lowest levels of employees in the respective companies. It was also found that many of the handbooks studied lacked human interest. External and internal attractiveness were found to be correlated to an extent that a single attractiveness factor might be supposed. The handbooks, in general, covered far fewer topics than would be considered desirable in light of the American Management Association recommendations as reflected in the checklist used in this study. Finally, in view of Paterson and Tinker's research, there were evident typographical improvements that might be made in many of the handbooks, e.g., increase in type pointage and leading.


46. Recent Concepts in Administrative Behavior*

Harold J. Leavitt

MY PURPOSE here, which I can not possibly achieve, is to try to organize and summarize recent theoretical developments in administration and organization.

____________________
*
From "Recent Concepts in Administration," Personnel Psychology, Vol. 13, 1960, pp. 287-94.

-435-

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