Human-Computer Interaction: Ergonomics and User Interfaces - Vol. 1

By Hans-Jörg Bullinger; Jürgen Ziegler | Go to book overview
the scientific literature regarding the conclusion, that single users cannot sufficiently assess the ergonomic quality of a software product (e.g., Pramper 1997). Economic constraints make it necessary to strive for a compromise between scientific conciseness and usability criteria during workplace analyses. The compromise developed in this project neither allows to completely replace an expert's analysis by an employee's analysis nor does it measure objective data for further processing. Nevertheless, the software can be used for a division of labor between employees and experts with a benefit for both parties. Employees will be introduced with the most important safety and health spots at their workplaces. This awareness achieved will be of additional benefit when workplaces are changing or employees additionally work at home (without safety inspections). Experts find a means of communication with the employees when discussing the results of an analysis. While the employees perception of safety and health aspects might be different to those of an expert, the difference also contains worthful information for the expert.
6
References
Campbell, D. T. & Fiske, D. W. ( 1959). "Convergent and discriminant validation by the multitrait-multimethod matrix". Psychological Bulletin, Vol. 56. pp. 81 - 105.
European Commission ( 1989). Council Directive 89/391/EEC of 12 June 1989 on the introduction of measures to encourage improvements in the safety and health of workers at work. (OJ L 183, 29.6. 1989).
European Commission ( 1990). Council Directive 90/270/EEC of 29 May 1990 on the minimum safety and health requirements for work with display screen equipment (Fifth individual Directive within the meaning of Article 16(1) of Directive 89/391/EEC). (OJ L 156, 21.6. 1990)
Luczak, H. ( 1998). Arheitswissenschaft. 2nd Edition. Berlin, Heidelberg, New York.
Prümper, J. ( 1997). Der Benutzungsfragebogen ISONORM 9241/10: Ergebnisse zur Reliabilität und Validität. In: Liskowsky, R., Velichkovsky, B. M. & Wünschmann, W. (Eds.). Software-Ergonomie '97, Usability Engineering: Integration von Mensch-Computer-Interaktion und Software-Entwicklung. Stuttgart. pp. 253 - 262

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