Human-Computer Interaction: Ergonomics and User Interfaces - Vol. 1

Table of contents

• Title Page iii
• Contents v
• Preface xxvii
• Acknowledgments xxix
• Part 1 - Health and Ergononomics 1
• Age and Implementation of New Information Technology in Banking Tasks 3
• 5 - References 5
• Implementation of Information Technology in Call Centers 6
• 5 - References 9
• Computer Usability Problems and Psychological Well-Being 11
• 5 - References 14
• Electronic Document Handling -- a Longitudinal Study on the Effects on Physical and Psychosocial Work Environment 15
• 5 - Discussion 18
• Ergonomics in Vdu Work: A Randomized Controlled Trial 19
• 4 - Discussion 22
• Supporting the Forearm and Wrist During Mouse and Keyboard Work. a Field Study 23
• 5 - References 26
• Assessment of Dose-Response Relationship Between Vdu Work and Discomfort 27
• 6 - References 30
• A Pragmatic and Inclusive Approach to Assess Health and Safety Aspects at Vdu Workplaces 31
• 6 - References 35
• The Comparison of Preferred Settings Between Pc and Cad Workstation 36
• 5 - References 40
• Visual and Lighting Conditions for Vdu Workers 41
• 7 - References 45
• Optometric Examination and Correction of Vdu Workers 46
• 6 - References 50
• Can a More Neutral Position and Support of the Forearms at the Table Top Reduce Pain for Vdu Operators. Laboratory and Field Studies. 51
• 5 - References 55
• Variation of Sitting Posture in Work with Vdus. the Effect of Downward Gaze. 56
• 5 - References 60
• Health Improvements Among Vdu Workers After Reduction of the Airborne Dust in the Office. Three Double-Blind Intervention Studies 61
• 5 - Conclusions 63
• Indoor Foliage Plants Reduce Mucous Membrane and Neuropsychological Discomfort Among Office Workers 65
• 5 - References 68
• Difference in the Ans Activity Between Gaze Angles While Seated 69
• 6 - References 73
• Study of Adaptive Input System for Telecommunication Terminal Evaluation of Discriminant Which Controls Computer Key-Input 74
• References 78
• Study on Stress Management - -Relationship Among Body Sway, Accommodation, and Mental Fatigue by Vdt Work- 79
• 6 - References 83
• Influences of Ergo-Meter Work Load Stimulated Fluctuations in Cff Values of Circadian Rhythm on Vdu Work Load Related Central Nerve Fatigue 84
• 5 - References 88
• Performance and Muscle Load Among Young and Elderly 89
• 5 - References 92
• Forearm Muscular Fatigue During 4 Hours of Intensive Computer Mouse Work -- Relation to Age. 93
• 5 - References 96
• Mental Workload in It Work: Combining Cognitive and Physiological Perspectives 97
• 6 - References 100
• Investigation of the Use of Non-Keyboard Input Devices (nkid) 102
• 6 - References 105
• Fatigue and Muscle Activity in Fast Repetitive Finger Movements 106
• 5 - References 110
• Quality of Information in Internet as an Information Security Basis 111
• 6 - Reference 115
• Authoring Tools for Internet Publishing 116
• Psychophysiological Effect of the Information Technologies on Users and a Psychophysiological Approach for Its Detection 120
• Psychological Aspects of the Organization of the Distance Learning 124
• 7 - References 128
• Psychological, Ethic and Social Peculiarities of Using New Information Technologies 129
• 5 - References 132
• The Comfort Evaluation of Vr in Vibration and Slopes Environment 133
• 5 - References 136
• The Maintenance of Habituation to Virtual Simulation Sickness 137
• 5 - References 140
• Virtual Reality Induced Symptoms and Effects (vrise) in Four Different Virtual Reality Display Conditions 142
• 5 - References 146
• 6 - Acknowledgements 146
• An Investigation into the Predictive Modeling of Ve Sickness 147
• 5 - References 151
• The Search for a Cybersickness Dose Value 152
• 6 - References 156
• Keyboard Tactile Feedback and Its Effect on Keying Force Applied 157
• 4 - References 160
• An Alternative Keyboard for Typists with Carpal Tunnel Syndrome 162
• 5 - References 166
• 6 - References 172
• It-Quality and Employees Ability to Cope, and How Age Affects Subjective It-Quality 173
• 5 - References 177
• Factors Associated with the Experience of Stress and Well-Being in Computer-Based Office Work 178
• 6 - References 183
• Visual Strain and Eye Disorders in Display Uses 184
• References 186
• Vdt Use and Its Relation to Job Stress in Various Sectors of Industry in Finland: Qualitative Differences 187
• 5 - References 191
• The Physiological Measurement of User Comfort Levels: An Evaluation Experiment for Comparing Three Types of Crts 193
• 5 - References 196
• Coping with Psychophysiological Stress During Multi-Tasking in Human-Computer Interaction 197
• References 200
• Acknowledgment 200
• How to Determine Optimal System Response Times, in Interacfive Computer Tasks 201
• References 204
• 6 - Selected References 210
• Part 2 - User Interfaces and Interactions 211
• Extension of the Ideaboard for Educational Applications 213
• 5 - References 217
• Pointing Accuracy with Mobile Pen-Based Devices for On-The-Move Applications 218
• 4 - References 222
• Ocr-Oriented Automatic Document Orientation Correcting Technique for Mobile Image Scanners 223
• 6 - References 227
• An Easy Internet Browsing System with Sophisticated Human Interface Using 3-D Graphics 228
• 5 - References 232
• User Adaptation of the Pen-Based User Interface by Reinforcement Learning 233
• References 237
• Frontier: An Application of a Pen Based Interface to an Its for Guiding Fraction Calculation 238
• References 242
• A Paper Based User Interface for Editing Documents 243
• 4 - References 246
• Interface Using Video Captured Images 247
• References 250
• Design of Interface for Operational Support of an Experimental Accelerator with Adaptability to User Preference and Skill Level 251
• References 255
• Improving the Usability of User Interfaces by Supporting the Anticipation Feedback Loop 256
• 6 - References 260
• User Modelling in a Gui 261
• 5 - References 265
• Using a Painting Metaphor to Rate Large Numbers of Objects 266
• 6 - References 270
• Iconstickers: Converting Computer Icons into Real Paper Icons 271
• 6 - References 275
• Designing Interactive Music Systems: A Pattern Approach 276
• 6 - References 280
• Dextrous Interaction with Computer Animations Using Vision-Based Gesture Interface 281
• References 285
• Perceptual Intelligence: Learning Gestures and Words for Individualized, Adaptive Interfaces 286
• 4 - Conclusion 290
• Let Your Hands Talk - Gestures as a Means of Interaction 291
• 5 - References 294
• The Argus-Architecture for Global Computer Vision-Based Interaction and Its Application in Domestic Environments 296
• 7 - References 300
• Virtual Touchscreen 301
• 6 - Acknowledgments 305
• 7 - References 305
• Use of Fuzzy Logic in an Adaptive Interface Meant for Teleoperation 306
• 6 - References 310
• Specifications of Human-Machine Interfaces for Helping Cooperation in Human Organizations 311
• 6 - References 315
• Work-Oriented It Tool Design for Dynamic Business Processes and Organization Structures 316
• 5 - References 320
• About the Role of Intelligent Assistants in the Control of Safety-Critical Systems 321
• 6 - References 325
• Multi-Agent Systems for Adaptive Multi-User Interactive System Design: Some Issues of Research 326
• 5 - References 330
• Adaptive Generation of Graphical Information Presentations in a Heterogeneous Telecooperation Environment 331
• 5 - References 335
• Combining User and Usage Modelling for User-Adaptivity Systems 336
• 4 - Conclusions 340
• A Graphical User Interface Shifting from Novice to Expert 341
• 4.2 - Effect of Presenting Better Operations 345
• Athena: An User-Centered Adaptive Interface 346
• 7 - References 350
• A Control Structure for Adaptive Interactive Systems 351
• 6 - References 356
• Harnessing New Dimensions for Creating Informed Interfaces 357
• The Effects of Representational Bias on Collaborative Inquiry 362
• 5 - References Cited 365
• 7 - References 365
• Redesign of Distributed Computer-Mediated Collaboration Systems 367
• References 371
• Hypermedia Enhancement of a Print-Based Constructivist Science Textbook 372
• References 374
• Acknowledgment 375
• A Picture is Worth More Than Two Lines 376
• Information Gathering from Hypermedia Databases 381
• 3 - Summary and Conclusions 385
• 5 - References 385
• Gender and Computer Expertise 387
• 5 - References 391
• Calculation of Totally Optimized: Button Configurations Using Fitts' Law 392
• 6 - Acknowledgments 396
• 7 - References 396
• 3-D Input Device Using a Ball Rotation Interface 397
• 4 - References 400
• Pointing Devices for Industrial Use 402
• 5 - References 406
• Man-Machine Interaction Using Eye Movement 407
• References 411
• Relationship Between Size of Icons and Mouse Operating Force with Complex Actions During Pointing Tasks 412
• 5 - References 415
• User-Friendly by Making the Interface Graspable 416
• Discussion 420
• Influence of Delay Time in Remote Camera Control 421
• 5 - Reference 425
• Creativity and Usability Engineering for Next Generation of Human Computer, Interaction 426
• 6 - References 430
• Creativity and Usability Concepts in Designing Human Computer Interaction for Management of Complex Dynamic Systems 431
• 6 - References 435
• 6 - References 435
• The Effect of Auditory Accessory Stimuli on Picture Categorisation; Implications for Interface Design 436
• 4 - References 440
• A New Method to Synthesize Japanese Sign Language Based on Intuitive Motion Primitives 441
• References 445
• Empirical Data on the Use of Speech and Gestures in a Multimodal Human-Computer Environment 446
• 5 - References 449
• A Multimedia System to Collect, Manage and Search in Narrative Productions 451
• 5 - References 455
• Multimedia: the Effect of Picture, Voice & Text for the Learning Of: Concepts and Principles 456
• References 460
• Design of Multimodal Feedback Mechanisms for Interactive 3d Object Manipulation 461
• 6 - References 465
• A Distributed System for Device Diagnostics Utilizing Augmented Reality, 3d Audio, and Speech Recognition 466
• 5 - References 469
• On the Visual Quality of Still Images and of Low- Motion Talking Head Digital Videos 471
• 4 - References 475
• Spatio-Temporal Perspectives: A New Way for Cognitive Enhancement 476
• References 479
• A Study on How Depth Perception is Affected by Different Presentations of 3d Objects 481
• 6 - References 485
• Color Balance in Color Placement Support Systems for Visualization 486
• References 490
• Cognitive Architectures -- a Theoretical Foundation for Hci 491
• 4 - References 494
• Computer-Based Screening of the Visual System 496
• 6 - References 500
• Studies on Classification of Similar Trademarks Corresponding to Human Visual Cognitive Sense 501
• 6 - References 505
• Defending and Offending Cultures 506
• 4 - References 510
• Another Software for Another Society? 511
• 6 - References 515
• You Don't Have to Be Jewish to Design Bagel.Com, but It Helps... and Other Matters 516
• 5 - References 520
• Gui Design Preference Validation for Japan and China - a Case for Kansei Engineering? 521
• 6 - References 525
• Isomorphic Sonification of Spatial Relations 526
• 4 References 530
• Virtual Tactile Maps 531
• 8 - References 535
• Design of Tactile Graphics 536
• 4 - References 539
• Deriving Tactile Images from Paper-Based Documents 540
• 7 - References 544
• Evaluating Stress in the Development of Speech Interface Technology 545
• 6 - References 549
• Integrated Recognition and Interpretation of Speech for a Construction Task Domain 550
• 7 - References 554
• Exploring the Learnability of Structured Earcons 555
• 4 - References 559
• Repeats, Reformulations, and Emotional Speech: Evidence for the Design of Human- Computer Speech Interfaces 560
• 7 - References 564
• Task Oriented and Speech Supported User Interfaces in Production Technology 566
• 6 - References 570
• Compatibility Problems in E-Commerce Interfaces 571
• 3 - References 575
• Customer Segmentation and Interface Design 576
• User-Side Web Page Customization 580
• A Direct Manipulation User Interface for a Telerobot on the Internet 585
• 6 - References 589
• A New Concept for Designing Internet Learning Applications for Students of Electrical Engineering 590
• 5 - References 594
• Design Strategy for an Html Administration and Management User Interface 595
• 4 - References 599
• A Visual Approach to Internet Applications Development 600
• References 604
• Part 3 - User Interface Design 605
• Systematic Design of Human-Computer-Interfaces as Relational Serniotic Systems 607
• 4 - References 611
• A Wandering Photographer 612
• Multidimensional Orientation Systems in Virtual Space on the Basis of Finder 616
• Development of an Interface for Computing and Analyzing Multidimensional Perceptual Space 621
• 6 - References 624
• Interface Issues in Everyday Products 626
• 9 - Further Reading 629
• Cognition and Learning in Distributed Design Environments: Experimental Studies and Human-Computer Interfaces 631
• 6 - References 635
• Adaptable Guls Based on the Componentware Technique 636
• 7 - References 640
• An Approach for the Complementary Model to Improve Supervisory System 641
• An Experimental Study of User Interface in a Data Management System 646
• References 650
• References 650
• Combined Metric for User Interface Design and Evaluation 651
• 5 - References 655
• User-Interface Design for Online Transactions: Planet Sabre Air-Travel Booking 656
• Interface Design Factors for Shared Multicultural Interfaces 661
• 5 - References 665
• Combining Knowledge Acquisition with User Centred Design 666
• 4 - References 670
• Aesthetic Design -- Just an Add On? 671
• 7 - References 675
• Keep Cool: the Value of Affective Computer Interfaces in a Rational World 676
• 4 - References 679
• Affect-Adaptive User Interface 681
• References 685
• Measurement in Synthetic Task Environments for Teams: A Methodological Typology 686
• 1 - References 690
• Countermeasures Against Stress: Dynamic Cognitive Induction 691
• 1 - References 695
• The Social Psychology of Intelligent Machines: A Research Agenda Revisited 696
• 4 - References 699
• Matrix Evaluation Method for Planned Usability Improvements Based on Customer Feedback 701
• 6 - References 705
• Will Baby Faces Ever Grow Up? 706
• Small Interfaces -- a Blind Spot of the Academical Hci Community? 710
• Good Things in Small Packages: User-Interface Design for Baby Faces in Devices and Appliances for Y2k and Beyond 715
• 5 - References 719
• An Integrated Caucad System for Graphic Design 720
• Reference 724
• Cultural Differences in Icon Recognition 725
• 5 - References 729
• Synthesizing Ideal Product Shapes by Image Morphing 730
• 7 - References 734
• Www Interface Design for Computerized Service Supporting System 735
• Reference 739
• A Study on Tactile Interfaces as an Aid to Home Electronic Appliance Operation for the Visually Impaired 740
• 5 - References 744
• An Ergonomic Design of Emg Signal Controlled Hci for Stroke Patients 745
• 5 - References 749
• A Comparison of Multi-Modal Combination Modes for the Map System 750
• 5 - References 754
• Multimodal Human-Computer Communication in Technical Applications 755
• 7 - References 759
• Extracting Baby-Boomers' Future Expectations by the Evaluation Grid Method Through E-Mail 760
• 5 - References 763
• Genetic Algorithm (ga) as a Means of Ambiguous Decision Support by Ahp 764
• References 768
• Cyber-Messe Part 2: An Operational Prototype Model 769
• References 773
• The Web Crusade Part 1: Motives for Creating Personal Web Pages by Individuals 774
• The Web Crusade Part 2: Creating a Web Page Design Map 778
• The Effects of Facial Expression on Understanding Japanese Sign Language Animation 783
• Small Group Cscw Using Web Resources: A Case Study 792
• Testing Videophone Graphical Symbols in Southeast Asia 793
• 4 - References 797
• An Empirical Evaluation of Videophone Symbols: An International Study 798
• 4 - Acknowledgments 801
• References 801
• Connecting Culture, User Characteristics and User Interface Design 803
• 3 - References 807
• Challenges in Designing User Interfaces for Handheld Communication Devices: A Case Study 808
• 5. References 812
• Design Methodology of Chinese User Interface Lessons from Windows 95/98 813
• 6 - Reference 817
• The Emotion Mouse 818
• 7 - References 823
• 7 - References 823
• Smiling Through: Motivation at the User Interface 824
• 6 - References 828
• Affective Computing for Hci 829
• 6 - References 833
• Computer Assisted Education with Cognitive and Biological Feedback Loops 834
• References 836
• What Emotions Are Necessary for Hci? 838
• 5 - References 842
• Affective Computing: Medical Applications 843
• References 847
• Part 4 - Usability Engineering 849
• Asynchronous and Distance Communication Over Digital Networks 851
• Investigating User Comprehension of Complex Multi-User Interfaces 856
• An Extendible Architecture for the Integration of Eye Tracking and User Interaction Events of Java Programs with Complex User Interfaces 861
• 5 - References 865
• Evolutionary Approach to Revolutionary Use of Software Diagrams in Client-Designer Communication 866
• References 870
• Project Leap: Addressing Measurement Dysfunction in Review 871
• 6 - References 874
• Between the Situation of Simulation and the Situation of Reference: the Operators' Representations 875
• References 879
• From Field to Simulator and Microworld Studies: the Ecological Validity of Research 880
• 6 - References 884
• The Temporal Structure of a Dynamic Environment in a Microworld Experiment 885
• 7 - References 889
• Training Simulators in Anesthesia : Towards a Hierarchy of Learning Situations 890
• References 894
• A New Integrated Support Environment for Requirements Analysis of User Interface Development 895
• 6 - Reference 899
• A Method for Extracting Requirements That a User Interface Prototype Contains 900
• 7 - References 904
• Documentation of Prototypes in Terms of Use Scenarios: Nice to Have or Indispensable? 905
• References 908
• Design Patterns: Bridges Between Application Domain and Software Labs 909
• 3 - References 912
• Specification of the User Interface: State of the Art in Real Projects 913
• 6 - References 917
• Cooperative Development: Underspecification in External Representations and Software Usability 918
• 4 - References 922
• Effects of the Internet Marketplace on the Usability Practice 923
• 4 - References 927
• Method to Build Good Usability: Task Analysis and User Interface Design Using Operation Flowcharts 928
• 6 - References 932
• Quis: Applying a New Walkthrough Method to a Product Design Process 933
• 5 - References 937
• A Comparative Study of Shem (structured Heuristic Evaluation Method) 938
• 5. References 942
• 3d Visualization of Plant Parameters and Its Evaluation 943
• Reference 946
• Simulation-Based Human Interface Evaluation for Maintenance Facilities 948
• 5 - References 952
• Sensory Evaluation Method for Determining Portable Information Terminal Requirements for Nursing Care Applications 953
• 5.References 957
• Quality Control and the Usability Evaluation 958
• 5 - References 962
• Evaluation of Taste for Colours on Motorcycle 963
• 5 - Reference 967
• Proposal and Evaluation of User Interface for Personal Digital Assistants 968
• 6 - References 972
• Software Tool for the Use of Human Factors Engineering Guidelines to Conduct Control Room Evaluations 973
• 5 - References 977
• Embedding Hci Guideline Input to Iterative User Interface Development 978
• 4 - References 982
• Completing Human Factor Guidelines by Interactive Examples 983
• 5 - References 987
• A Petri Nets Method for Specification and Automatic Generation of User Interface 988
• 5 - References 992
• An Approach to Improve Design and Usability of User Interfaces for Supervision Systems by Using Human Factors 993
• 5 - References 997
• Automated Generation of an On-Line Guidelines Repository 998
• 5 - References 1002
• Mental Effort and Evaluation of User-Interfaces: A Questionnaire Approach 1003
• 5 - References 1006
• User Satisfaction Measurement Methodologies: Extending the User Satisfaction Questionnaire 1008
• 6 - References 1012
• Worklab - an Interactive Interface Evaluation Approach 1013
• 4 - References 1017
• Isometrics: An Usability Inventory Supporting Summative and Formative Evaluation of Software Systems 1018
• 6 - References 1022
• Tradeoffs in the Design of the Ibm Computer Usability Satisfaction Questionnaires 1023
• 5 - References 1027
• Test It: Isonorm 9241/10 1028
• 6 - References 1031
• Task Modelling for Database Interface Development 1033
• 6 - References 1037
• An Extensible Architecture to Support the Structuring and the Efficient Exploitation of Ergonomics Rules 1038
• 3 - References 1042
• Assisting Designers in Developing Interactive Business Oriented Applications 1043
• 5 - References 1047
• Human-Centered Model-Based Interface Development 1048
• 6 - References 1052
• Testing the Usability of Visual Languages: A Web-Based Methodology 1053
• References 1057
• The User Action Framework: A Theorybased Foundation for Inspection and Classification of Usability Problems 1058
• 8 - References 1062
• The Evaluator Effect During First-Time Use of the Cognitive Walkthrough Technique 1063
• 6 - References 1067
• A Process for Appraising Commercial Usability Evaluation Methods 1068
• 5 - References 1072
• From Usability to Actability 1073
• 6 - References 1077
• Consequences of Computer Breakdowns on Time Usage 1078
• Why Extending Erp Software with Multi-User Interfaces? 1083
• 6 - References 1087
• Modelling Multi-Users Tasks 1088
• 5 - Acknowledgments 1092
• Architecture for Multi-User Interfaces 1093
• 5 - References 1097
• Toward Usable Browse Hierarchies for the Web 1098
• 5 - References 1102
• Research Methods for Next Generation Hci 1103
• 4 - References 1107
• Remote Usability Testing Through the Internet 1108
• References 1113
• Software Tools for Collection and Analysis of Observational Data 1114
• 4 - References 1118
• The Use of Eye Tracking for Human-Computer Interaction Research and Usability Testing 1119
• 6 - References 1122
• Mobile and Stationary Usability Labs: Technical Issues, Trends and Perspectives 1123
• 5 - References 1127
• Automatic Operation Logging and Usability Validation 1128
• 8 - References 1132
• Part 5 - Design and Development 1135
• User Interface Design in the Post-Pc Era 1137
• Vehicle-Navigation User-Interface Design: Lessons for Consumer Devices 1143
• 6 - References 1147
• The Design of Microsoft Windows Ce 1148
• References 1152
• Inattentive Use: A New Design Concept 1153
• 6 - References 1157
• 200,000,000,000 Call Records - Now What Do We Do? 1158
• 5 - References 1161
• Who is the Designer? the B-Vor Process of Participatory Design 1162
• 5 - References 1166
• Legacy Interface Migration: A Task-Centered Approach 1167
• 5 - References 1171
• Formgen: A Generator for Adaptive Forms Based on Easygui 1172
• References 1176
• Exploiting Knowledge in Large Industrial Companies: A Combined Approach to Information Retrieval from Legacy Databases 1177
• 6 - References 1181
• Distributed Expert System for Interactive Reasoning and Evaluation 1182
• 5 - References 1187
• Role Concept in Software Development 1189
• 4 - References 1193
• Acquiring Tasks: A Better Way Than Asking? 1194
• 6 - References 1197
• Tasks and Situations: Considerations for Models and Design Principles in Human Computer Interaction 1199
• 4 - References 1204
• Developing Scenario-Based Requirements and Testing Them for Minimum Quality 1205
• References 1208
• The Symbiosis of Scenarios and Prototypes in Usability Requirements Engineering 1209
• References 1212
• Application-Oriented Software Development for Supporting Cooperative Work 1213
• 6 - References 1217
• Internationalization and Localization of the Web Sites 1218
• 4 - References 1222
• Trends in Future Web Designs 1223
• 3 - References 1226
• User-Interface Development: Lessons for the Future from Two Past Projects 1227
• Cross-Cultural Usability Engineering: Development and State of the Art 1232
• 6 - References: 1236
• Communicating Entities: A Semiotic-Based Methodology for Interface Design 1237
• 4 - References 1241
• Discovering Latent Relationships Among Ideas: A Methodology for Facilitating New Idea Creation 1242
• 5 - References 1246
• From Focus Group to Functional Specification -- a Linguistic Approach to the Transfer of Knowledge 1247
• References 1250
• Designing Interactions Through Meaning 1252
• 5 - References 1256
• Towards Complex Object Oriented Analysis and Design 1257
• 6. References 1261
• Intelligent Objects in Humancomputer Interaction 1262
• 5 - References 1266
• The Role of External Memory in a Complex Task: Effects of Device and Memory Restrictions on Program Generation 1268
• 5 - References 1272
• Expertise in Computer Programming: Exploring Commonalities Between Code Comprehension and Generation Activities 1273
• 5 - References 1277
• Active Vs. Passive Systems for Automatic Program Diagnosis 1278
• 5 - References 1282
• Improving the Engineering of Immediate Feedback for Model-Tracing Based Program Diagnosis 1283
• 4 - References 1287
• Handson: Dynamic Interface Presentations by Example 1288
• 6 - References 1292
• Audiotest: Utilising Audio to Communicate Information in Program Debugging 1293
• 4 - References 1297
• A Flow-Chart Based Learning System for Computer Programming 1298
• 6 - References 1302
• Automatic Construction of Intelligent Diagrammatic Environments 1303
• 4 - References 1307
• Integrating Perspectives for Ui Design 1308
• References 1312
• The Task of Integrating Perspectives: Lessons Learnt from Evaluation 1313
• References 1317
• The Role of Task Driven Design for the Integration of Perspectives 1318
• 7 - References 1321
• How Software Engineers Deal with Task Models 1322
• 6 - References 1326
• Bringing in the Social Perspective: User Centred Design 1327
• 5 - References 1331
• Prosody and User Acceptance of Tts 1332
• 5 - References 1336
• Benefits of Internationalizing Software and Successful On-Demand Multilingual Web Publishing 1337
• Index Author 1341