for Handheld Communication Devices:
A Case Study
Tham Ming Po, Ph.D. Human Factors Engineering Laboratory Motorola Electronics Pte Ltd 10 Ang Mo Kio Street 64 Singapore 569087 email: Mingpo.Tham@mot.com.
Tan Kay Chuan, Ph.D. Dept of Ind & Systems Engineering National University of Singapore 10 Kent Ridge Crescent Singapore 119260 email: firstname.lastname@example.org
China is one of the largest markets for communication products. To stay competitive in the business, Western manufacturers are adapting the user interface of these products to meet the needs of the Chinese consumers.
Converting an English language user interface to one in Chinese is relatively straightforward for pagers displaying only numeric or simple text information. However, as the functions and features of these communication devices become more complex, for instance, a pager incorporating the capabilities of a Personal Digital Assistant (PDA) and a wireless internet browser, designing the user interface for such a device becomes a formidable task. Formidable because not only is there a need to customize the user interface for consumers in a foreign market but also in getting this interface to work intuitively within the constraints imposed by the hardware and software limitations of the device. This paper draws attention to some of these constraints and their impact on the design of graphical user interface (GUI) for pagers and handphones.