Abuse in the Workplace: Management Remedies and Bottom Line Impact

By Emily S. Bassman | Go to book overview
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Abuse in the Workplace: Management Remedies and Bottom Line Impact
Table of contents

Table of contents

  • Title Page iii
  • Contents vii
  • Acknowledgments ix
  • Introduction: What is Employee Abuse? xi
  • Part I - Individual Acts of Abuse 1
  • 1 - What Does Employee Abuse Look Like? 3
  • References 25
  • 2 - Traditional Forms of Abuse 27
  • References 40
  • 3 - The Dynamics of Employee Abuse 43
  • Note 49
  • References 49
  • 4 - Social and Behavioral Aspects of Abusive Relationships 51
  • References 63
  • Part II - Institutional Abuse 65
  • 5 - The Ethics of Employee Treatment 67
  • References 74
  • 6 - Overwork and the Workaholic Organization 77
  • References 90
  • 7 - Policies, Procedures, and Management Practices 93
  • References 104
  • 8 - Potential for New Forms of Abuse: Employee Testing 107
  • References 120
  • 9 - Potential for New Forms of Abuse: Employee Privacy 123
  • Part III - Impact on Organizations 135
  • 10 - The Costs of Employee Abuse 137
  • References 150
  • 11 - Corporate Response to Employee Abuse 153
  • References 161
  • Part IV - Solutions 163
  • 12 - Guidance for Employers 165
  • References 178
  • 13 - A Model for Examining the Corporate Culture 181
  • 14 - The Road Ahead 193
  • References 195
  • Selected Bibliography 197
  • Index 199
  • About the Author 207
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