Carroll, J. M. ( 1991) The Nurnberg Funnel. The MIT Press.
Chan, T., Chou, C. ( 1995) "Simulating a learning companion in reciprocal tutoring systems". In Proceedings of the International Conference on Computer Support for Collaborative Learning. http://www- csc195.indiana.edu/csc195/chan.html.
Collins, J. A., Greer, J. E., Kumar, V. S., McCalla, G. I., Meagher, P., Tkatch, R. ( 1997) "Inspectable user models for just-in- time workplace training". In Proceedings of the Sixth International Conference on User Modeling, UM97, Chia Laguna, Sardinia, Italy, 327-337.
Constant, D., Sproull, L., Kiesler, S. ( 1996) "The Kindness of Strangers: The Usefulness of Electronic Weak Ties for Technical Advice". Organization Science, Vol. 7, No. 2, March-April, 119-135.
Hammer, M. ( 1996) "Beyond Reengineering. How the process centered organization is changing our work and our lives". Harper Business.
McCalla, G. I., Greer, J. E., Kumar, V. S., Meagher, P., Collins, J. A., Tkatch, R., Parkinson, B. ( 1997) "A Peer Help System for Workplace Training". In Proceedings of the 8th World Conference on Artificial Intelligence in Education, AI-ED 97, 19-22 August, Kobe, Japan, 183-190.
McGraw, K. L. ( 1994) "Performance Support Systems: Integrating AI, Hypermedia and CBT to Enhance User Performance". Artificial Intelligence in Education, 5(1):3-26.
Paiva, A., Self, J., Hartley, R. ( 1994) "On the dynamics of learner models". In Proceedings of the 11th European Conference on Artificial Intelligence,163-167.
Palthepu, S., Greer, J. E., McCalla, G. I. ( 1991) Learning by Teaching. In Proceedings of the International Conference on the Learning Sciences, L.Birnbaum Editor, 357-363.
Shepherd, A. ( 1995) Task Analysis. Monk, A. F. , Gilbert, G. N. Editors, Perspectives on HCI: Diverse Approaches, London: Academic Press, 145-174.
Slavin, R. E. ( 1990) "Cooperative Learning: Theory, Research and Practice". Prentice Hall, Englewood Cliffs, NJ: Prentice Hall.
Wenger, E. ( 1996) "Communities of Practice: The Social Nature of Learning". Healthcare Forum Journal, July/August, 20-26.
ARIES Laboratory, Department of Computer Science, 57 Campus Drive, University of Saskatchewan, Saskatoon, Saskatchewan S7N 5A9, CANADA, e-mail: email@example.com