Effective Communication Skills for Scientific and Technical Professionals

By Harry E. Chambers | Go to book overview

3
Influencing How Your
Communication Is Received
An effective communication bridge between content and emotional impact must also focus on the importance of the correct reception of your message by the receiver. What can you do to increase the probability that your message will be received exactly as you intend and that the receiver will react in a positive manner and take the action you desire? This goal is a high, yet scalable, mountain!The quality of communication is judged by the accuracy of the information transferred to individuals or groups of people. Communication is ineffective if the message is not accurately comprehended by all receivers. Accurate comprehension should not be confused with agreement. Communication effectiveness ensures that everyone is dealing with equal and consistent information.Communication effectiveness encompasses mutual understanding, it does not necessarily result in mutual agreement.In addition to the deliverer's skill in presenting the message, three major factors influence the accurate transfer of information.
1. The receiver's ability to process the message
2. The receiver's willingness to process the information
3. The receiver's accurate comprehension of the message

-45-

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